Last Updated: Oct 04, 2025
This Refund Policy outlines the guidelines and procedures for requesting and processing refunds for FotoBill services. By using our services, you agree to the terms of this Refund Policy.
1. Refund Eligibility
FotoBill offers a 7-day refund period for subscription services. To be eligible for a refund, you must submit your refund request within 3 days of service activation. Refund requests submitted after this 3-day window may not be processed, and FotoBill reserves the right to decline such requests.
2. Refund Process
To request a refund, you must contact our support team via email at support@fotobill.app. Please include your account details, subscription information, and the reason for your refund request. Our team will review your request and respond within 2-3 business days.
3. Refund Calculation
Refund amounts will be calculated based on your service usage during the subscription period. The final refund amount will exclude service fees, technical charges, and any applicable taxes. If you have used a significant portion of the service features or resources, the refund amount may be adjusted accordingly.
4. Processing Period
Once approved, refunds typically require 7 business days to process. The refund will be issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider or banking institution.
5. Non-Refundable Items
The following items are non-refundable:
- Add-on services or features purchased separately
- Subscription fees for accounts that have violated our Terms & Conditions
- Transaction fees and currency conversion charges
- Subscriptions that have been active for more than 7 days
6. Special Circumstances
In cases of service outages, technical issues, or other exceptional circumstances that significantly impact your ability to use our services, FotoBill may consider refund requests outside the standard policy on a case-by-case basis. Documentation of the issue may be required.
7. Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the new Refund Policy.
8. About Us
Business name: Fotobill Technologies
Registration No: UDYAM-MH-26-0959365
9. Subscription plans
6 Months: ₹1799
1 Year: ₹2999
10. Contact Us
If you have any questions about our Refund Policy, please contact us at:
| support@fotobill.app | |
| Phone | (+91) 9143812812 |
| Address | 506, Fotobill, Narhe, Pune, Maharashtra, India 411041 |
For more information about our other policies, please visit: